Technical Assistance Programs
Our turnkey programs make it easy for development organizations and chambers of commerce to provide digital technical assistance to their small business community.
We can handle all the details of registration and metrics reporting.
We also offer webinars on Google profile pages, SEO, social media, and ChatGPT. Please contact us to discuss how we can customize a program for you!
Get Found - Website SEO
IDEAL PARTICIPANT: Established small businesses with e-commerce, quote or booking websites
Participants attend training on onsite and offsite search engine optimization
WEBINAR
RISE Digital completes an SEO audit of participant's websites
WEBSITE SEO AUDIT
Review SEO website audit results and a practical checklist of improvements
1:1 TECHNICAL ASSISTANCE
OUTCOME: New customers from increased search traffic
Get Found - Local
IDEAL PARTICIPANT: Small businesses primarily serving local customers
Participants attend training on claiming and optimizing their Google business profile
WEBINAR
1:1 COACHING
RISE Digital reviews Google profile and provides copy editing assistance
FINAL REVIEW
Final review of updated Google business profile and optimization suggestions
OUTCOME: Local businesses grow from new customers
Customer Journey Optimization
IDEAL PARTICIPANT: Small businesses primarily serving local customers
Participants attend training on the journey mapping process, customer surveys, and digital tools that streamline processes
WEBINAR
One-hour session to review completed customer journey maps
1:1 COACHING
Final checklist of recommendations and survey suggestions
FINAL REVIEW
OUTCOME: Satisfied customers that recommend the business and return again and again
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Let's collaborate to build small business digital capabilities